SAP Knowledge Base Article - Public

3610447 - Application Error in Position Management screens (Position Org Chart, Manage Data, Configure Object Definitions) - Employee Central

Symptom

  • An application error occurs when navigating to the following tools in managing Position object or trying to create a position: Position Org Chart, Manage Position, Manage Data, Configure Object Definition, Manage Configuration UI;
  • The error message displayed is: "An application error occurred. Please try again later, or notify support (with the error information of errorId=XXXX, timestamp=XXXX, and the version information from the current screen) if the issue keeps occurring."

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Metadata Framework

Reproducing the Issue

  1. Navigate to Position Org Chart, Manage Position, Manage Data, Configure Object Definition or Manage Configuration UI.
  2. Attempt to create or manage a position > Save;
  3. Application error is displayed.

Cause

Resolution

In Provisioning, navigate to MDF Cache Tool > Click on "Clear cache".

Reach out to your implementation partner or Product Support to complete this task.

Product Support: please refer to internal memo.

See Also

Keywords

SAP SuccessFactors, Employee Central, metadata framework, mdf, Position Management, Application Error, Position Org Chart, Manage Position, Manage Data, Configure Object Definition, Manage Configuration UI, X definition not found in MDF datamodel. Either the X definition is invalid or Corresponding module is not enabled, Cannot invoke "com.successfactors.genericobject.api.model.ObjectDefinition.getId()" because the return value of "com.successfactors.genericobject.api.model.FieldDefinition.getDestObjectDef()" is null , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-MDF , Metadata Framework , How To

Product

SAP SuccessFactors Employee Central all versions