3610459 - Troubleshooting Issues with Downloading Data from C4C Report to Excel

• The .xlsx export and the xml download is not functioning due to large data quantity in the C4C report.
• The associated error message to this issue is "This XML file does not appear to have any style information associated with it. The document tree is shown below."

SAP Cloud for Customer

1. Go to Business Analytics work center
2. Design Reports view
3. Search and open the desired report
4. Run
5. Attempt to download as .xml
6. Open the .xml file in Edge

The reported scenario is happening because your system is configured to open XML files on browser. Modern browsers now display XML files as plain text unless a stylesheet is explicitly associated.

1. Download the report in "Excel in XML format".
2. Open Excel.
3. In Excel, go to File > Open > Browse.
4. Find the file downloaded and open it.
5. Additionally, set Excel as the standard program to open these types of files within Windows.

Please refer to below community answer: [How to Add a Program to "Open With"-Menu in Windows 10 - Community]
(https://answers.microsoft.com/en-us/windows/forum/all/how-to-add-a-program-to-open-with-menu-in-windows/9cf96860-256f-49ca-a78a-6ce20f34eb17)

For reference, please see also KBA KB0652680, SAP Note 0002559087 - How-To and Consulting Queries in Reporting for Analytics.

C4C, ByD, .xlsx export, .xml download, Excel, stylesheet, XML files, browser, open with menu, Windows 10 , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

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