Symptom
- After the Q2 2025 SAC upgrade, the 'Data Point Comment' functionality is not working as expected in existing stories.
- In browser console log, the following error can be checked:
app.chunk.287.a827f4f83e5d4a42da66.js:1 Uncaught (in promise) TypeError: Cannot read properties of null (reading 'getKey')
at t.getCommentRegions (app.chunk.287.a827f4f83e5d4a42da66.js:1:260002)
at e.getCommentableContexts (app.chunk.287.a827f4f83e5d4a42da66.js:1:162586)
at t.<anonymous> (app.chunk.287.a827f4f83e5d4a42da66.js:1:157373)
at app.main.415a69e04e22c3f7c6a4.js:101:95550
at Object.next (app.main.415a69e04e22c3f7c6a4.js:101:95655)
at app.main.415a69e04e22c3f7c6a4.js:101:94576
at new Promise (<anonymous>)
at u (app.main.415a69e04e22c3f7c6a4.js:101:94325)
at e.getSimilarContexts (app.chunk.287.a827f4f83e5d4a42da66.js:1:157239)
at app.chunk.226.16354c56a4d15e78f2b2.js:1:36479
at Object.loadThreads (app.chunk.collaboration-chunk.965c9890717a4166ff38.js:1:585242)
at Object.loadThreads (app.chunk.collaboration-chunk.965c9890717a4166ff38.js:1:411400)
at t.<anonymous> (app.chunk.287.a827f4f83e5d4a42da66.js:1:224070)
at app.main.415a69e04e22c3f7c6a4.js:101:95550
at Object.next (app.main.415a69e04e22c3f7c6a4.js:101:95655)
at n (app.main.415a69e04e22c3f7c6a4.js:101:94381) - If select the impacted table and copy it to a new page, in the new page, the copied table can show data point comments correctly.
Environment
SAP Analytics Cloud 2025.08
Reproducing the Issue
- Logon to the SAP Analytics Cloud
- Open an existing story which has table with 'Data Point Comment'.
- Find that the Data Point Comment is not loaded. Therefore, existing comments are not shown. The user cannot add new comments either.
Cause
The issue is a product defect.
Resolution
The issue has been planed to be fixed in version 2025.8.8
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Analytics Cloud, SAC, Data Point Comment, Q2 2025 Upgrade, Existing Stories, New Stories, Comment Feature, Issue, CMT, Comments , KBA , LOD-ANA-CMT , SAC collaboration, commenting , LOD-ANA-PL-DPC , Data Point and Dimension Commenting , Problem
Product
SAP Analytics Cloud 1.0