SAP Knowledge Base Article - Public

3610483 - Employee Time Sheet "Approved By" and "Approval Date" fields are empty in auto-approval scenario

Symptom

The Approval Status field of the Employee Time Sheet shows Approved, but the fields "Approved By" and "Approval Date" are empty. 

Environment

  • SAP SuccessFactors Employee Central - Time Sheet
  • SAP SuccessFactors Time Tracking

Resolution

This is the expected system behavior when a time sheet is approved automatically. 

When the time sheet approval status is changed from "To be Approved" to "Approved", the following fields will be filled:

  • The "Approved By" field will retrieve the user who approved the time sheet from attached workflow. In a multi-step approval process, this user is the final approver.
  • The "Approval Date" field will retrieve the date on which the time sheet was approved. In a multi-step approval process, this date is the final approval date. 
In the following scenarios, the time sheet will be approved automatically and there's no time sheet workflow invloved, thus the "Approved By" and "Approval Date" fields are empty. 
  • The Time sheet workflow is not defined in the save rule of the Employee Time Sheet object as per the SAP Help Portal Documentation: Configuring Time Sheet Workflows.
  • The Workflow is not triggered for certain login user. 
  • When the time sheet is submitted by the approver, the workflow is not triggered. Please refer to SAP Help Portal Documentation: Step Removal, Approver Skipping, and Participant Replacement. 
  • The approved Time Sheet is recalculated and a new time sheet is generated directly in the Approved status. Please check KBA 3492095 - Workflow not Triggered for an Approved Employee Time Sheet after recalculation. 

See Also

Keywords

Approved by, approval date, employee time sheet, time sheet approver, workflow request id, time sheet auto-approval , KBA , LOD-SF-TTR-TMS , Time Sheet , LOD-SF-EC-TMS , Time Sheet , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Time Tracking all versions