Symptom
For Department object, when new record is added in the object, the Parent department field is cleared.
This is happening when changes are done via directly manage data and also via Company structure overview.
Confirmed that -
- Permission for department object is present.
- No relevant UI rules/ onChange added in Department object.
- The issue occurring for all the users - with and without full permissions for the department object.
- On the date new record is added, the parent department is active.
Environment
SAP Successfactors Employee Central
Reproducing the Issue
- Go to Manage data
- Select any Department
- Insert new record
- Observe that the Parent department field gets blank.
Cause
Searchable fields added in the Department object.
Resolution
Remove the searchable fields added in the Department Object.
Keywords
Parent department deleted, Parent department cleared, Manage data, Company Structure overview. , KBA , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , Problem
Product
SAP SuccessFactors HCM Core 2505