3610864 - Process Communication Error - Allocation Accounting Notification AAA-N Item: Purchasing Item Net Amount is a required entry field

Process communication errors are encountered for the allocation document as "Allocation Accounting Notification AAA-N Item: Purchasing Item Net Amount is a required entry field" 

(where AAA represents the Purchase Order and N represents the Item ID).

SAP Business ByDesign

1. Navigate to Application and User Management work centre.
2. Access the Process Communication Errors sub view.
3. Select Open Errors with Cases.
4. Observe the following:

• Sending Document ID: AAA-N - Allocation Document.
• Main Error: Allocation Accounting Notification AAA-N Item: Purchasing Item Net Amount is a required entry field.

The issue arises when an allocation document is created without providing a net amount for some line items. As the net amount field is mandatory, the system generates process communication errors when this field is left blank.

Please follow the below steps to Verify:

1. Go to Supplier Invoice work centre.
2. Go to Invoice and Credit Memos.
3. Search Document ID - AAA.
4. Open the document and click View All.
5. Move to document flow Tab and open the Allocation Document - AAA-N.
6. There are many Items in total.

For Item N, Net Amount and Total Amount is not maintained.

In order to resolve the issue, 

1. Identify all the allocation documents that are generating process communication errors.
2. Cancel all those allocation documents.
3. Create new allocation document, ensuring to provide all the valid details, including the net amount for each line item.

Allocation Document, Process Communication Errors, Purchasing Item, Net Amount, Financial Accounting, Mandatory Field, Error Resolution , KBA , SRD-FIN-ACC , Financial Accounting , Problem