Symptom
In the Malaysia e-Invoice solution (SAP Document and Reporting Compliance), customers report that:
- When posting a credit memo (MY_CRE / MY_CRESF) without maintaining a reference to an original invoice,
- The system automatically changes the eDocument type to a refund (MY_REF / MY_REFSF),
- Even when the original invoice is fully paid and cleared, and the business intent is not to process a refund.
Read more...
Environment
- SAP ERP
- SAP S/4HANA
- SAP Document and Reporting Compliance Service
- SAP Document and Reporting Compliance Cloud Edition
Product
SAP Document and Reporting Compliance service all versions ; SAP Document and Reporting Compliance, cloud edition all versions ; SAP ERP all versions ; SAP S/4HANA all versions
Keywords
Malaysia e-Invoice, eDocument type, MY_CRE, MY_CRESF, MY_REF, MY_REFSF, credit memo, refund note, invoice reference missing, DETERMINE_EDOC_TYPE_FI, CL_EDOC_UTIL_MY, SAP Note 3604159, DRC Malaysia, invoice cleared, eDocument misclassification, SAP ERP. SAP S/4HANA, SAP DRC , KBA , CA-GTF-CSC-EDO-MY , Malaysia , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.