3610898 - The different execution methods of the DRTM Master Data Purge job will affect the Purge Results.

The permission checks can be impacted by the various execution methods of the DRTM Master Data Purge job.

• When the DRTM Master Data Purge job is executed according to the Schedule Recurring Pattern, the system will check the permission of the last approver. If the approver lacks the purge permission, the purge process will not be executed. And the Purge Results will be "Complete with Empty Report".

• When the DRTM Master Data Purge job is executed by the creator through the "Launch Immediately", the system checks the permission of the creator and then proceeds to execute the purge process.

SAP SuccessFactors HCM Suite

1.Login to the instance

2.Data Retention Management-->Create New Purge Request

3.Select DRTM Master Data Purge-->Define Subject Criteria-->Add approvers

4.Schedule Purge Request-->check Recurring Pattern-->Schedule

5.Purge Request Monitor-->Purge Progress& Results-->Complete with Empty Report

6.Data Retention Management-->Select this purge request-->Launch Immediately-->Purge Progress& Results-->Completed and could Download Preview Report

This is the current expected behavior of Purge Request functionality.

The enhancement for this issue is planned to be deployed on 2H 2025 release (b2511). With this enhancement, for both execution methods, the system always checks the permission of the creator. 

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

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• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs