SAP Knowledge Base Article - Preview

3610923 - "Error occured while fetching reports!" in Report Center - Story Reporting

Symptom

  • When going to Report Center, an error message pops up: "Error occurred while fetching reports!"
  • In the Report Center filter, when selecting every type of report except Story Report the issue will no longer persist. When creating a new Story Report, it is not working properly.
  • When trying to resynchronize Report Center, the job will fail with the following error message:
    Error occurred. com.github.scribejava.core.exceptions.OAuthConnectionException: There was a problem while creating a connection to the remote service: o6te7zyeqfuceq4yemyc7g8.authentication.eu11.hana.ondemand.com/oauth/token?grant_type=client_credentials 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

Report Center, Story Reporting, Missing Report, Error occurred, Remote service, Creating a connection , KBA , LOD-SF-ANA-RCT , Report Centre , Problem

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