Symptom
- When going to Report Center, an error message pops up: "Error occured while fetching reports!"
- In the Report Center filter, when selecting every type of report except Story Report the issue will no longer persist.
When creating a new Story Report, it is not working properly. - When trying to resynchronize Report Center, the job will fail with the following error message:
Error occurred. com.github.scribejava.core.exceptions.OAuthConnectionException: There was a problem while creating a connection to the remote service: o6te7zyeqfuceq4yemyc7g8.authentication.eu11.hana.ondemand.com/oauth/token?grant_type=client_credentials
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Go to Report Center
- The following error message pops up
Cause
There is a problem with the Oauth Certificate.
Resolution
- Go to Security Center
- Delete OAuth Configuration Certificate
- Go to Provisioning, and search for Configurations for Stories in People Analytics
- Click on "Refresh and Regenerate SAC OAuth Configurations"
See Also
Keywords
Report Center, Missing Report, Error occurred, Remote service, Creating a connection , KBA , LOD-SF-ANA-RCT , Report Centre , Problem
Product
SAP SuccessFactors HCM Suite all versions
Attachments
ErrorMessage.png |