3610923 - "Error occured while fetching reports!" in Report Center - People Analytics

• When going to Report Center, an error message pops up: "Error occured while fetching reports!"
• In the Report Center filter, when selecting every type of report except Story Report the issue will no longer persist.
  When creating a new Story Report, it is not working properly.
• When trying to resynchronize Report Center, the job will fail with the following error message:
  Error occurred. com.github.scribejava.core.exceptions.OAuthConnectionException: There was a problem while creating a connection to the remote service: o6te7zyeqfuceq4yemyc7g8.authentication.eu11.hana.ondemand.com/oauth/token?grant_type=client_credentials 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SAP SuccessFactors HCM Suite

1. Go to Report Center
2. The following error message pops up

There is a problem with the Oauth Certificate.

1. Go to Security Center
2. Delete OAuth Configuration Certificate
3. Go to Provisioning, and search for Configurations for Stories in People Analytics
4. Click on "Refresh and Regenerate SAC OAuth Configurations"

• 2353719 - Reports missing in Report Center
• 3271397 - "Error occurred while fetching reports!" message appearing when accessing Report Center

Report Center, Missing Report, Error occurred, Remote service, Creating a connection , KBA , LOD-SF-ANA-RCT , Report Centre , Problem