Symptom
Role Readiness Assessment rating not showing in Career Worksheet / 0% Readiness
Environment
- SAP SuccessFactors Job Description Manager
- SAP SuccessFactors Job Profile Builder
- SAP SuccessFactors Career Development Plan
- SAP SuccessFactors Talent Intelligence Hub
Reproducing the Issue
1. Navigate to Development
2. Navigate to Career Worksheet
3. See that the role of the user is 0% even though Form is completed.
Cause
- Assessment Filters cater to what form(s) are configured in it, so double checking if said forms are included or not is needed.
- In a Talent Intelligence Hub enabled environment, enabling Growth Portfolio is a must as the competency ratings shown in Career worksheet come from user's Growth Portfolio.
- Default Calculation is used in the system and making the role readiness be 0% as per calculation
Resolution
Configuration of Assessment Filters in the Career Worksheet Template must be aligned with the form that is completed for the update of said roles.
In a TIH enabled environment, making sure Growth Portfolio is enabled as well with proper permissions for said users are required.
Expected behavior if Default Calculation is used and said rating is calculated to show 0%, so if not desired, configuration of template is needed to not use a default calculation.
Keywords
Role Readiness, 0%, Zero, Role Readiness Assessment, Assessment, Form Completed , KBA , LOD-SF-CDP-CW , Career Worksheet , LOD-SF-TIH , Talent Intelligence Hub and Job Profiles , Problem