3611085 - Delegation Issue: Unable to View Contents in Performance Form

• An issue has been identified where the delegated user is unable to view the contents of the Performance form.
• The issue is observed when testing the delegation feature in a test system.
• The delegated user can accept the delegation task and review the form, but upon opening the form, no contents are visible.
• The issue is specific to certain delegator-delegatee pairs, while others are able to view the form and its contents without any issues.

• SAP SuccessFactors Performance & Goals
• Performance Management
• Form Features

1. Delegate a form to a user for testing.
2. The delegated user accepts the delegation task.
3. The delegated user attempts to review and act upon the form.
4. The form opens, but no contents are visible.

The issue was caused due to missing permissions in the "Performance Management (Delegation)" role.

1. Navigate to "Performance Management (Delegation)" role.
2. Add the following permissions:

• User Permissions > Goals > Goal Plan Permissions > select all or select the goal plan.
• User Permissions > Continuous Performance Management User Permission > select "Access Continuous Performance data" and "Access Continuous Feedback data".

Refer to Knowledge Article 3525071 - Delegation for Performance Reviews Feature Overview

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