Symptom
- An issue has been identified where the delegated user is unable to view the contents of the Performance form.
- The issue is observed when testing the delegation feature in a test system.
- The delegated user can accept the delegation task and review the form, but upon opening the form, no contents are visible.
- The issue is specific to certain delegator-delegatee pairs, while others are able to view the form and its contents without any issues.
Environment
- SAP SuccessFactors Performance & Goals
- Performance Management
- Form Features
Reproducing the Issue
- Delegate a form to a user for testing.
- The delegated user accepts the delegation task.
- The delegated user attempts to review and act upon the form.
- The form opens, but no contents are visible.
Cause
The issue was caused due to missing permissions in the "Performance Management (Delegation)" role.
Resolution
- Navigate to "Performance Management (Delegation)" role.
- Add the following permissions:
- User Permissions > Goals > Goal Plan Permissions > select all or select the goal plan.
- User Permissions > Continuous Performance Management User Permission > select "Access Continuous Performance data" and "Access Continuous Feedback data".
See Also
Refer to Knowledge Article 3525071 - Delegation for Performance Reviews Feature Overview
Keywords
Delegation, Performance form, Form contents, Visibility, SAP SuccessFactors Performance & Goals, Performance Management, Form Features, User Permissions, Goal Plan Permissions, Continuous Performance Management User Permission. , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , Problem
Product
SAP SuccessFactors Performance & Goals all versions