SAP Knowledge Base Article - Public

3611100 - "cellPhone" field value shows with a hyperlink in Redesigned Applicant Management Workbench - Recruiting Management

Symptom

"cellPhone" field value shows with a hyperlink in the Redesigned Applicant Management Workbench.

However, in Legacy Applicant Management Workbench, the field value doesn't have a hyperlink.

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***

Environment

SAP SuccessFactors Recruiting Management

Resolution

It's an expected behavior.

In the Redesigned Applicant Management Workbench, you can now click on the hyperlink for the "cellPhone" value to open a 3rd party software(like MS Teams) to call the candidate directly:

See Also

3369122 - Redesigned Applicant Management Workbench - Recruiting Management

Keywords

UXR, link, hyperlink, cellPhone, cell phone number , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions