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SAP Knowledge Base Article - PublicSymptom
"cellPhone" field value shows with a hyperlink in the Redesigned Applicant Management Workbench.
However, in Legacy Applicant Management Workbench, the field value doesn't have a hyperlink.
***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***
Environment
SAP SuccessFactors Recruiting Management
Resolution
It's an expected behavior.
In the Redesigned Applicant Management Workbench, you can now click on the hyperlink for the "cellPhone" value to open a 3rd party software(like MS Teams) to call the candidate directly:
See Also
3369122 - Redesigned Applicant Management Workbench - Recruiting Management
Keywords
UXR, link, hyperlink, cellPhone, cell phone number , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
Product
SAP SuccessFactors Recruiting all versions
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