SAP Knowledge Base Article - Preview

3611102 - A Prospect is created when using 'Associate Account and Contact' to Leads even after assigning an existing Account

Symptom

After creating a Lead for a non-existing Account and later assigning an existing Account to it, a new Prospect is getting created when using action 'Associate Account and Contact' functionality. 


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Opportunity, opportunities, sales document, conversion, workcenter, workview, WoC, WC,  , KBA , LOD-CRM-LM , Lead Management , How To

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