3611227 - Work Permit Portlet Business Rules not Working in SF Mobile Application - EC

The work permit info portlet business rules works as expected in the desktop application, but in the mobile app the business rules does not trigger field visibility as per rule configuration.

SAP SuccessFactors Employee Central

1. Open the SuccessFactors mobile application on your mobile device.
2. Try to navigate to any employee in the system.
3. Then go to the work permit Portlet by keeping the rule trace log enabled.
4. If you performed any data change where a business rule was configured for these actions are not triggered.
5. For Example, like field visibility rules kept on OnView or OnChange are not working and set accordingly.

• Our engineering team is planning to fix this issue and implement it in the future, either in the 2H 2025 or 1H 2026 release via enhancement ECT- 254871.
• Meanwhile, please we request that you follow the workaround provided as of now.
• In reference to its fix, please follow up on this product enhancement - "ECT-254871" with your CSM on this update to track the status.
• Please click on the star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Mobile App, SF, Work Permit Portlet, Business Rules, SF Mobile Application, INC12830216, COD0384777, ECT-254871, 1H 2025, 1H 2026. , KBA , LOD-SF-EC-MOB , Employee Central Mobile , Product Enhancement

SAP SuccessFactors Employee Central 2411 ; SAP SuccessFactors Employee Central 2505