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3611289 - Cannot obtain license from a license server for 16.0 SP04 PL07 or 16.1 - SAP ASE

Symptom

  • After upgrading to
    • ASE 16.0 SP04 PL07 or
    • ASE 16.1

  • A license cannot be obtained from the License Server
  • As a result ASE starts in grace or may not start at all if grace period has expired
  • Messages in the ASE errorlog include:

    SySAM: Using licenses from: /sybase/ASE-16.1/SYSAM-2_0/licenses/license_server.lic
    SySAM: Checked out graced license for 4 ASE_CORE (2025.0206) will expire Sun 17 Aug 2025 08:23:41 AM CEST.
    SySAM: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s).
    SySAM: No such feature exists. Verify that a license containing the feature name ASE_CORE is available or generate and deploy the license from the SAP Support Portal.
    ...
    SySAM: FlexNet Licensing error:-5,414
    Error: 131274, Severity: 17, State: 1


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 SP04 PL07 (or higher)
  • SAP Adaptive Server Enterprise (ASE) 16.1 (or higher)
  • SySAM License Server

Product

SAP Adaptive Server Enterprise 16.1

Keywords

"No such feature exists" , 161 , served , served license , ase upgrade , sysam , 2.5 sysam 2.5 , sysam server , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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