Symptom
After enabling the latest people profile in the system, the card help text is not visible for background elements.
Environment
SAP SuccessFactors Employee Profile - Latest People Profile
Reproducing the Issue
- Enable Full Profile in the system.
- Navigate to Configure Latest People Profile.
- Select Background element.
- Configure Card Help.
- Check the Employee profile for card help for background elements is not visible.
Cause
This is Known error in 1H 2025 release.
Resolution
- The fix for this issue is planned to be deployed on 2H 2025 release (b2511).
- For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
See Also
- Creating and Adding a Custom Background Information Card to a Category | SAP Help Portal
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
INC12957194, Latest People Profile, Card Help, Help text, Background Elements, Data Missing, Employee Profile, SAP SuccessFactors Employee Central, People Profile, LOD-SF-EP-FPP, LOD-SF-EP, LOD-SF-EP-BGD, 1H 2025, b2505, K2505. , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC , Employee Central , LOD-SF-EP , People Profile , Bug Filed
Product
SAP SuccessFactors Employee Central 2505