SAP Knowledge Base Article - Public

3611362 - Duplicate Event Reason Fields in Approval Workflow for Internal Hires - SAP SuccessFactors HCM Suite

Symptom

  • During the update of workflow for internal hire, two event reason fields are appearing.
  • When the event are updated, an additional event reason field appears apart from the default field.

Environment

SAP SuccessFactors Onboarding 2.0 to EC Integration

Reproducing the Issue

  1. Complete the Internal Hire process and submit a workflow. 
  2. As the approver, open the workflow and click on "Update".
  3. Reselect the event and see that two event reason fields will appear.

Cause

This is caused by a code issue.

Resolution

Engineering team has provided a fix; solution will be implemented on second half-year release of 2025 (2H2025).

WORKAROUND:

  1. Approval the workflow for internal hire
  2. Perform updates after workflow approval

See Also

Keywords

WEF-164719, INC12781562, SAP SuccessFactors, Onboarding, Approval Workflow, Internal Hires, Event Reason Fields, Duplicate Fields, Update Event, Update Event Reason , KBA , LOD-SF-EC-INT-OBX , Onboarding 2.0 to EC Integration , LOD-SF-OBX-XBD , Crossboarding , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Onboarding all versions