SAP Knowledge Base Article - Public

3611408 - Unsubscribe from Delegation Email Notifications

Symptom

As per 1H 2025 release, an enhancement were made for the email notification settings to allow users to unsubscribed from delegation email notifications:

However, the settings look the same as they were prior to 1H 2025 release. 

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Login to system with provided access. 
  2. Click on Avatar icon/profile icon. 
  3. Click Settings. 
  4. Go to Notifications. 
  5. Select 'Read messages from the system".
  6. Click Save Notification.

Resolution

  • Post release, the settings present in this area of the system have not changed visibly. 
  • The enhancement means that a new control type was added to these settings including unsubscribing from delegation emails which was not previously included when you changed the setting from "Send emails to me" to "Read messages in the system". 
  • If you wish to unsubscribe from receiving email notifications including delegation emails - change the setting to 'Read messages in the system"
  • If you wish to receive email notifications including delegation notifications - have the setting as "Send emails to me".

See Also

Keywords

1H 2025, b2505, LOD-SF-PLT-NOT, settings, unsubscribe, delegation, email, notifications, enhancement, release, PLA-51127, send emails, read messages , KBA , LOD-SF-PLT-NOT , Email Notifications , Product Enhancement

Product

SAP SuccessFactors HCM Suite all versions

Attachments

Pasted image.png