SAP Knowledge Base Article - Public

3611451 - "Access Personalized Recommendations" permission not found

Symptom

"Access Personalized Recommendations" permission not found.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Learning Administration > System Administration > Security >
  2. Role Management > Search and access the desired role >
  3. Permissions > Attempt to locate the role "Access Personalized Recommendations" >
  4. The permission isn't visible, despite enabling "Personalized Recommendations" from the Admin Center.

Cause

When searching for Learning roles, make sure to access Learning User roles. The "Personalized Recommendations" permission isn't part of the Learning Administrator roles.

Resolution

Always check the role type:

  • For example, the "ALL" role. This is valid for Learning Administrators.
  • This type of role won't contain the "Access Personalized Recommendations" permission.

  • It's possible to use the "Role Type" filter and set it to "User". The results will return Learning User roles:

  • For example, the "DEFAULT USER" role has the "Access Personalized Recommendations":

See Also

Keywords

learning, lms, admin, role, permission, user, not, found, missing, administration, access personalized recommendations, access, personalized, recommendation , KBA , LOD-SF-LMS-LRR , Recommendations , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ILX , Integrated Learning Experience , Problem

Product

SAP SuccessFactors Learning all versions