Symptom
- Users operating in a language other than English are unable to load data from a report created by a user operating in English.
- The report loads data successfully for users operating in English.
- Users operating in a different language receive a notification stating that no data can be displayed.
Environment
SAP Business ByDesign
Reproducing the Issue
- Login in a language other than English.
- Access the report.
- Get no data.
Cause
The reported scenario is usually related to the fixed selection applied to the reports. When you apply a fixed selection, there is a static filter on a label field type (text string against a language-sensitive label).
When we change the language, the filter no longer matches, so this is expected behavior.
Resolution
The correct approach is to filter on code values. This does not change when the language is switched.
See Also
Refer to Knowledge Article KB0652680 for additional information.
Keywords
Non-English Users, Load Data, English-Created Report, ByD Analytics, Fixed Value Selection, Language Change, Relative Selection, SAP Customer Influence. , KBA , AP-RC-ANA-BYD , ByD Analytics , Problem