SAP Knowledge Base Article - Public

3611564 - Non-English Users Unable to Load Data from English-Created Report

Symptom

  • Users operating in a language other than English are unable to load data from a report created by a user operating in English.
  • The report loads data successfully for users operating in English.
  • Users operating in a different language receive a notification stating that no data can be displayed.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Login in a language other than English. 
  2. Access the report.
  3. Get no data. 

Cause

The reported scenario is usually related to the fixed selection applied to the reports. When you apply a fixed selection, there is a static filter on a label field type (text string against a language-sensitive label).
When we change the language, the filter no longer matches, so this is expected behavior.

Resolution

The correct approach is to filter on code values. This does not change when the language is switched.

See Also

Refer to Knowledge Article KB0652680 for additional information.

Keywords

Non-English Users, Load Data, English-Created Report, ByD Analytics, Fixed Value Selection, Language Change, Relative Selection, SAP Customer Influence. , KBA , AP-RC-ANA-BYD , ByD Analytics , Problem

Product

SAP Business ByDesign all versions