Symptom
Compensation Insight data being displayed is misaligned – the headings do not match what is held in the table.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to User
- Go to compensation Information on Employee Profile
- Generate Insights
- Once Insight is generated, go to the bottom of the page and review Data Sources
- The information in the Compensation Information table is misaligned – the headings do not match what is held in the table – The event dates are correct but the rest of the table is match up wrongly. For example: The header of the table says Event Reason Name but is actually referencing the Compa Ratio and the Yearly Base Salary is referencing the Currency, and so on. This is impacting what is being displayed in the Insight text.
Cause
Code issue. When one of the fields considered in the insights doesn't have data due to error in code logic will cause this misalignment.
Resolution
Fix is ready and patch scheduled as below:
Preview Release - 27th May
Production Release - 30th May
See Also
- Premium AI Features in SAP SuccessFactors
- Generating Compensation Insights
- 3498931 - AI Availabilities in SuccessFactors
Keywords
INC12931166, Compensation Insight, misaligned, scrambled, data, displayed, insights, Premium AI features, AI-assisted Person Insights, AI-assisted capabilities, compensation, PTCH-47042 , KBA , LOD-SF-EC-CMP-GAI , Compensation Insights , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions