SAP Knowledge Base Article - Public

3611587 - Error "Deletion not possible for record created by SAP" when deleting standard email template in SAP S/4HANA Cloud Public Edition

Symptom

When attempting to delete a standard email template in SAP S/4HANA Cloud Public Edition, the system displays the following error message:
"Deletion not possible for record created by SAP."

Environment

SAP S/4HANA Cloud Public Edition

Resolution

The standard behavior of SAP does not allow renaming or deletion of standard email templates. These templates are protected by SAP to maintain system stability, ensure upgrade compatibility, and support compliance requirements.

See Also

3595270 - Error "Deletion not possible for record created by SAP" is displayed when deleting entries in an SSCUI/Configuration Activity

3472640 - Message "Deletion not possible for record created by SAP" pops up when deleting entries in the configuration activity "Set Price Groups for Customers (ID: 101116)" - SAP S/4HANA Cloud Public Edition

Keywords

SAP S/4HANA Cloud Public Edition, email template, rename, remove, standard email template, custom email template, error, system stability, upgrade compatibility, compliance. , KBA , CA-GTF-OC , SAP S/4HANA output management , BC-SRV-COM-OM , Output Management: Email Templates , Problem

Product

SAP S/4HANA Cloud Public Edition all versions