SAP Knowledge Base Article - Preview

3611596 - Order History Not Accessible for Inactive Products when using Synchronous Order Management

Symptom

When using the SAP Commerce Cloud integration with S/4HANA for Synchronous Order Management, attempting to view order details from order history page on the storefront for orders that contain a product that is no longer active results in an error: "Product with code XXXXX not found"


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Environment

SAP Commerce Cloud, Integrations Extension Pack

Product

SAP Commerce Cloud, integration extension pack all versions

Keywords

SAP Commerce Cloud, Order History, Inactive Products, Product with code not found, Error, Order Details, IEP , KBA , CEC-SCC-INT-S4I-S4O , S4 Order Management , Known Error

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