Symptom
When submitting the Personal Data Collection, an error is thrown - "java.lang.IllegalStateException: java.lang.IllegalStateException: com.successfactors.db.dao.DAOException: HibernateException on updating instance of type class com.successfactors.hris.bean.eo.EmpPersonalInfoEO"
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login as candidate
- Start and complete the PDC step
- Upon clicking submit, an error is encountered
Cause
Dependent Information is causing the error
Resolution
Remove temporarily the Dependent Information and try to submit. You may add the dependent information in the Manage Pending Hire step or in the Employee Profile directly when the onbaordee is hired already.
See Also
3598171 - java.lang.IllegalStateException error when candidate tries to complete Personal Data Collection after 1H 2025 Release
Keywords
KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem