SAP Knowledge Base Article - Public

3612122 - java.lang.IllegalStateException: java.lang.IllegalStateException: com.successfactors.db.dao.DAOException: HibernateException on updating instance of type class com.successfactors.hris.bean.eo.EmpPersonalInfoEO - Onboarding

Symptom

When submitting the Personal Data Collection, an error is thrown - "java.lang.IllegalStateException: java.lang.IllegalStateException: com.successfactors.db.dao.DAOException: HibernateException on updating instance of type class com.successfactors.hris.bean.eo.EmpPersonalInfoEO"

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login as candidate
  2. Start and complete the PDC step
  3. Upon clicking submit, an error is encountered

Cause

Dependent Information is causing the error

Resolution

Remove temporarily the Dependent Information and try to submit. You may add the dependent information in the Manage Pending Hire step or in the Employee Profile directly when the onbaordee is hired already.

Keywords

KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

Product

SAP SuccessFactors HCM Core all versions