3612142 - Curriculum-Based Item due date changes when "Subsequent Failures Reset Curriculum Status" feature is checked.

The feature "Subsequent Failures Reset Curriculum Status" was changed from False to True and it reset the user's required date that was adjusted manually by an admin.

SAP SuccessFactors Learning

1. Create 1 item (ITEM-1)
2. Create 2 curriculas (CURR-1 and CURR-2)
   1. In both curriculas, make sure this is currently OFF: 
      Subsequent Failures Reset Curriculum Status
3. Add the item to CURR-2 with the following settings:
   1. Required.
   2. 60 days to complete.
   3. Event based.
   4. No retraining.
4. Add CURR-2 as a Subcurriculum of CURR-1
5. Now assign CURR-1 to a test user and assign CURR-2 to another user
6. Check their required date is 60 days from the assignment date
7. Now edit the required date to be anything in the future (different from the current date)
8. Now in CURR-2, set the following flag to TRUE: Subsequent Failures Reset Curriculum Status

Check the required date for both users.

User-A assigned with CURR-1 = Required Date reset to original date.

User-B assigned with CURR-2 = Required Date reset to original date.

None of the users have a failure completion status in the history for the item.

As per Product Management, this is expected behavior.

There is a warning when changing the toggle that it may affect learning plan, curriculum status, and expiration date. So, it will reset any manual changes if customer has done for any specific users. Please note that a curriculum could be assigned to thousands of users so when we toggle on/off 'Subsequent Failures Reset Curriculum Status' flag of the curriculum it must reset for all users and cannot keep individual changes made manually.

curriculum, item, user, required, date, reset, subsequent, failures, status , KBA , LOD-SF-LMS-CUR , Curricula , How To