SAP Knowledge Base Article - Preview

3612150 - Customer Return Stuck in "In Process" Status

Symptom

Customer Return remains in "In Process" status instead of "Completed", even though:

  • The Inbound Delivery is marked as Finished.

  • A Credit Memo has been created.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

In Process, Customer Return , Inbound Delivery, Credit Memo, Status Update, Completed Status, Document Numbering , KBA , AP-SLO-SO , Sales Order , Problem

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