SAP Knowledge Base Article - Public

3612174 - Position details are not visible when approving the pension payout

Symptom

Position Information section does not appear in workflow details page. The position are created on Add Pension Payout during workflow initiation. 

Environment

SAP SuccessFactors Employee Central - Pension Payout

Reproducing the Issue

  1. Go to an employee profile.
  2. Action -> Add Pension Payout Detail.
  3. Submit.
  4. Proxy as Approver.
  5. Verify the position details for pensioner profile is missing.

Cause

Expected Behavior.

Resolution

  • In the current system design, the Position field is not visible on the workflow page for Pension Payout users.
  • This is because pensioners are no longer working in a position, so the system does not support the visibility of position assignment during workflow approval.
  • If this is an important subject for your business requirements, kindly consider submitting an enhancement request as per KBA 2090228.

See Also

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

INC11689577, Workflow, Pension Payout, Position, Approver, Enhancement. , KBA , LOD-SF-EC-PPO , Pension Payout , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-POS , Position Management , Product Enhancement

Product

SAP SuccessFactors Employee Central 2411 ; SAP SuccessFactors Employee Central 2505