SAP Knowledge Base Article - Public

3612271 - The 'New Check to Refresh Workflow To-Do Items' is not resolving the issue of approved approval cards still appearing on the homepage -1H 2025

Symptom

Approved workflows remain visible when accessing workflows on the homepage but not in to do list.

Environment

SAP SuccessFactors Employee Central -Workflow

Reproducing the Issue

  1. Log in as the approver and go to home page.
  2. Approved workflow still visible in the homepage.
  3. Expected Result: Once approved, the workflow should disappear from the approver’s home page.

Resolution

  • Product Engineering has confirmed that the Approval cards in Home Page are not intended to be refreshed by the new Check. 
  • If you have this issue of Approval cards not getting removed after approval/rejection of the workflow, please reach out to Technical Support Team. 

See Also

Unencrypted Workflow IDs in Links to Workflow Details Page | SAP Help Portal

Keywords

1H 2025, 2505, KI2505, INC12962114, SAP SuccessFactors, Employee Central, Workflow, Home Screen, Approval, Visible, Migrate To-Do Entries to Card Service, Provisioning, Scheduled Jobs, Job Owner, To-Do Category , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Bug Filed

Product

SAP SuccessFactors Employee Central 2505