SAP Knowledge Base Article - Public

3612287 - Error "not authorized to access this page" occurred when try to log on to Datasphere even the logon user has enough authorization to logon Datasphere

Symptom

When try to log on to Datasphere, got the following errors even the logon user has enough authorization to logon Datasphere:
=========================================
Sorry, you are not authorized to access this page.
Your user might be locked due to too many unsuccessful login attempts. In case you assume this is a mistake, please reach out to your account responsible.
=========================================

Environment

SAP Datasphere 1.0

Resolution

If Chrome is being used, please use incognito mode to log on to Datasphere; if edge is being used, please use New inprivate Window to log on to Datasphere.

Keywords

 incognito, New inprivate Window, chrome, edge , KBA , DS-SEC , Security (Users, Roles) , Problem

Product

SAP Datasphere 1.0