Symptom
- When attempting to update the manual discount condition value, CPQ fails to send the request to CPS for adding/updating the manual conditions.
- The discount is not applied at the line item level.
- The system cannot determine the appropriate condition type for quote item custom field.
Environment
SAP Sales Cloud CPQ
Reproducing the Issue
- Log in to the CPQ.
- Open or create a new CPQ quote.
- Add a product using the search option.
- Apply the manual discount.
- Observe that the discount is not applied at the line item level.
Cause
- The issue occurs due to a potential formula for the pricing condition.
- The system cannot determine the appropriate condition type for quote item column.
- The pricing procedure mapping should be reviewed.
Resolution
- Check in developer console logs if there is something regarding condition determination.
- From the developer console, find the record that says "The system cannot determine the appropriate condition type for quote item column".
- Review the pricing procedure mapping.
See Also
Define Pricing Condition Mapping | SAP Help Portal
3457069 - Manually added condition is not returned in the pricing document conditions
Keywords
SAP CPQ, manual discount condition, VCPS condition rate update, pricing procedure mapping, condition determination, condition type, developer console logs. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ all versions
SAP Knowledge Base Article - Public