Symptom
- In SAP S/4HANA Cloud Public Edition, when generating a customer invoice from a customer project with a contract type of periodic billing, the work item assigned to the work package is not included.
- The invoice does not state the type of service provided, which is a requirement for the customer.
- The objects "WorkItemID" and "WorkItemName" are found in the extracted XML from the output, but they do not seem to pick up the work item.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create a Customer project with periodic billing using the scope items J11 and 4E9.
- Generate a customer invoice from the project.
Cause
- The current standard design fetches work item details from actual postings and places them in an itemized list.
- Periodic Services and Fixed Price items are not part of the invoice itemized list per design.
Resolution
- Acknowledge that the current standard design does not include work items for Periodic Services and Fixed Price items in the invoice itemized list.
- Consider using a custom field to include the work item in the billing document.
See Also
Refer to Knowledge Article KB0135471 and SAP Note 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition.
Keywords
SAP S/4HANA Cloud Public Edition, customer project, periodic billing, work item, customer invoice, billing document, custom field. , KBA , PPM-SCL-BIL-FIO , Fiori UI for Project Billing (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public