3612898 - Quote1.0 - Language Selection is not working in Document Generation in SAP CPQ

• For Quote 1.0 engine, in the new 2505 release, the language selection does not function as expected when generating a document.

SAP Sales Cloud CPQ

1. Open a sample quote.
2. Click on 'Generate Document'.
3. Select a non-English language
4. Click on 'Generate'.
5. Download the generated document.
6. The generated document appears in English, regardless of the selected language.

• The issue occurs when you are using the tag <<Q_CUSTOM_FIELD(Customer's Language)>> within the template.
• On the old pages, the custom field Customer's Language was used to store the selected translation language on the card.
• The new design is based on the quote 2.0 logic and therefore does not rely on this custom field.
• This means that the Customer's Language field will not be updated when the user selects a language for document generation. 
• As a result, the tag <<Q_CUSTOM_FIELD(Customer's Language)>> will not return the expected value.

• A code correction has been created to ensure that this custom field is considered on the new pages as well.
• The code correction will be deployed on Saturday 31May2025 (tentative).
• Until Saturday, as a workaround, the tag <<Q_TAG(<*CTX( Dictionary.Current.Id )*>)>> can be used instead <<Q_CUSTOM_FIELD(Customer's Language)>> .
• This tag returns the ID of the currently selected dictionary at the moment of generation — which is the same value that would otherwise be written to the custom field 'Customer's Language'.
• The final option would be to revert the client back to the old document generation pages. This fallback can only be considered if customer have a significant number of templates where the tag replacement is not feasible, and if the issue is critically blocking their business process. 

3487591 - Known Issues in SAP CPQ

Quote 1.0, SAP CPQ, document generation, docgen, language selection, custom field, dictionary ID, quote 2.0 logic. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem