3612902 - FormUserRatingComment API query is returning empty "rating": "" with Rating Option=0

• Unable to fetch PMGM rating using API, with a form that is using Rating Option 0.
• Error occurs when using FormUserRatingComment with ratingType='na'.
• No rating data is returned in the API response, it is just simply:
  

  "rating": "",

          "ratingPermission": "none",

          "ratingKey": null,

          "textRating": null,

SAP SuccessFactors Performance Management

1. Use the API query: http://<api-server>/odata/v2/FormUserRatingComment(formContentId=xxxxL,formDataId=xxxxL,itemId=xxxxL,ratingType='na',sectionIndex=x,userId='xxxxxx')?$format=json.
2. Attempt to fetch the rating data.
3. Observe that the rating data is not returned in the API response:
   

   "rating": "",

           "ratingPermission": "none",

           "ratingKey": null,

           "textRating": null,

• The ratingType parameter in the API query is set to 'na', instead of 'official'

1. Change the ratingType parameter in the API query to 'official'.
2. Use the updated API query: http://<api-server>/odata/v2/FormUserRatingComment(formContentId=xxxxL,formDataId=xxxxL,itemId=xxxxL,ratingType='official',sectionIndex=x,userId='xxxxxx')?$format=json.
3. Verify that the rating data is successfully fetched in the API response.

• Getting started with OData API for PM and 360 Multi Rater forms
• 2078766 - All About Performance Management Rating Options - SAP for Me
• FormUserRatingComment | SAP Help Portal

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