Symptom
Clicking the 'Arrow', to Navigate between pages does not respond
This is observed following the 2505 (1H 2025) release.
- The Navigation of Pages within Canvas reports is no longer functioning properly
- Navigation of pages in WFA is no longer functioning properly
- Add to existing bundle is no longer functioning properly
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Suite
- Analytics & Reporting (Ad Hoc, YouCalc, ORD)
- Online Report Designer
- Workforce Analytics & Planning
- Workforce Analytics
- Analytics & Reporting (Ad Hoc, YouCalc, ORD)
Reproducing the Issue
- Navigate to Report Center
- Run any of the affected Canvas report
- Click on the arrow to see all pages
- The button does not load the list of pages
- OR "Add to existing bundle" does not lo load bundles
Cause
This is a release defect from 1H 2025 SuccessFactors release.
Resolution
This is under investigation by SF Engineering Team.
Observations:
- The issue is seen to be dependent on the Browser Zoom
- With 100% browser zoom, navigation in reports with under 25 pages are working
- With 70% browser zoom, navigation is working for reports with pages up to 30
- If a canvas report holds more than 40 pages, the button starts to work at 50% browser zoom
- Same applied to the bundles. The more bundles there are, the more user needs to zoom out.
Workaround:
- Kindly Zoom Out as required
- Run the Canvas report
- switch to the required page
- Zoom In to view the data
Note:
- Zoom out in the Browser, before running the Canvas report (in Report Center) OR launching the Metric in WFA
- The Zoom % depends on the number of Pages in the Report/Metric or amount of bundles (as mentioned in the 'Observations' above)
Keywords
KI2505, navigation, page, change, button, Canvas, WFA, switching, switch, changing, pages, report center , KBA , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , LOD-SF-WFA , Workforce Analytics & Planning , LOD-SF-WFA-WA , Workforce Anaytics , LOD-SF-ANA-RCT-CAN , Report - Canvas , Bug Filed
SAP Knowledge Base Article - Public