SAP Knowledge Base Article - Public

3612953 - Error "The data source must be configured to support storage access requests between your browser and the data source" while opening SAC story in Microsoft Edge browser.

Symptom

Unable to open story in the Edge while user can open the same story in Google Chrome browser.

Environment

SAP Analytics Cloud 2025.8.5

Reproducing the Issue

  1. Open the Microsoft Edge browser
  2. Login to SAC
  3. Open the story

Notice: The error "The data source must be configured to support storage access requests between your browser and the data source" is occurring

Cause

Block third party cookies toggle is ON.

Resolution

After disabling the third-party cookies toggle from the browser settings of Microsoft Edge, the story was loaded properly.

See Also

 

Keywords

edge, chrome, browser, sac, story, load, error , KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem

Product

SAP Analytics Cloud 1.0