SAP Knowledge Base Article - Public

3613041 - Dialog differences in "SAP Cloud Application Connection" to SuccessFactors Across Tenants Based on License Types in SAP Analytics Cloud (SAC)

Symptom

  • Setting up a new "SAP Cloud Application live Connection" to SuccessFactors in SAC tenants dialog is not the same in different types of SAC tenants: 

    • In Non BTPEA Test System, in "New SAP Cloud Application Live Connection" popup, "Select Application" Checklist appears:

                    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

    • In BTPEA Test System, the "New SAP Cloud Application Live Connection" Dialog box appears.



      "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP Analytics Cloud (SAC)

Reproducing the Issue

Scenario A in Non BTPEA Test System: 

  1. Login to SAC Prod system
  2. Navigate to "Connection"
  3. Add a new connection.
  4. Under "Connect to Live Data" >> select "SAP Cloud Application"

    >> Notice that a "New SAP Cloud Application Live Connection" Select Application Checklist appears, containing "SAP SuccessFactors" option.

Scenario B in BTPEA Test System:

  1. Login to SAC Test system.
  2. Navigate to "Connection"
  3. Add a new connection.
  4. Under "Connect to Live Data" >> select "SAP Cloud Application"

    >> Notice that a "New SAP Cloud Application Live Connection" Dialog box appears, containing fields that need to be filled out.

Cause

  • This behavior is by design.
  • Both tenants are using different types of licenses:
    • Non BTPEA Test System: "Business Intelligence", "Planning Professional", "Planning Standard" licenses in SAC.
    • BTPEA Test System: "Test License".

Resolution

See Also

Keywords

License, Permission, Application, SF, SuccessFactor, Cloud, Analysis, Success, Contract, Type, BTP, BTPEA, Custom, Test, Production, Prod, Tenant, System, BI, Standard, Planning, Professional, Connection, Access, User, Team, Plan, Security, Cloud, Popup, Checklist, Option, Dialog box, Environment, Field. , KBA , LOD-ANA-LS , Licensing and Full User Equivalent , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0

Attachments

Test_Tenant_option.GIF
Test_Tenant_option.GIF