Symptom
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When creating a sales order, the following error appears during partner assignment:
- Error message: "Partners from account group CPD are not permitted for partner function Z1"
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This occurs even though the same partner function works for other partners or in other environments.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Go to transaction code VA01 to create a sales order.
- Enter Order Type.
- Enter Sales Area.
- Enter Sold-To Party.
- Enter Material.
- Enter Quantity, Plant and Batch.
- Go to the "Partners" tab.
- Add Partner Function Z1 with Partner Number XYZ.
- Click Enter or try to Save the sales order.
- Error message: "Partners from account group &1 are not permitted for partner function &2"
Cause
- In the system, partner function e.g Z1 (Sales Person) is currently only assigned to one account group e.g CUST. However, the partner being assigned belongs to account group e.g CPD (One-time Customer), which is not allowed for Z1 under the current configuration.
- As a result, the system blocks the use of a CPD partner for Z1 in sales documents.
Resolution
Option 1: Maintain Z1–CPD Assignment in Configuration
- Navigate to the following SSCUI:
- SSCUI ID: 101286
- Name: Set Up Partner Determination for Customer and Supplier Master
- In the SSCUI, go to:
- Account Groups – Function Assignment
- Check if Partner Function (e.g Z1) has an entry for Account Group (e.g CPD).
- If missing: Click Edit, then Add Entry
- Add the combination:
- Partner Function: Z1
- Account Group: CPD
- Save the configuration.
- Retry creating the sales order – the error should no longer appear.
Option 2: Create a New Customer in Account Group CUST
If the partner (e.g. 620130) is a regular customer and not meant to be a one-time use record:
- Create a new customer using the “Manage Business Partner Master Data” app or transaction BP
- During creation, choose Account Group CUST.
- Maintain the necessary general and sales area data.
- Use this new customer as the Z1 partner in your sales order.
This option is recommended if the partner is a recurring customer or should follow standard partner determination rules.
See Also
Keywords
SAP S/4HANA Cloud Public Edition, Public Cloud, partner determination, account group CPD, partner function Z1, sales orders, sap s/4hana cloud public edition, error message, configuration, SSCUI 101286, one-time customer, sales person, function assignment, COM_PARTNER, 818 , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem