3613102 - Employee not converted to Alumni - Onboarding

• There is a user who qualify for conversion to alumni. 
• In Provisioning, Onb2ConvertTerminatedEmployeeToAlumniJob job is completed but shows "Successfully converted 0 terminated users to Alumni"
• In the backend logs, the following error is present: Personal email is not unique.
• "This email already exists in the system. Please provide a different email address." error during Offboarding Employee Data Review.
    

SAP SuccessFactors Onboarding

Personal email is not unique, Alumni, IAS, Offboarding, Offboardee, Converted, Onb2ConvertTerminatedEmployeeToAlumniJob, This email already exists in the system , KBA , LOD-SF-OBX-OFP-ALU , Alumni Access , LOD-SF-OBX-IAS , IAS User Authentication , Problem