SAP Knowledge Base Article - Public

3613123 - Keytest Users Are Missing Access Rights During Impersonation

Symptom

  • Keytest users are not getting the access right of the user they are impersonating.
  • When logging in as another user, it only shows two work centers: Home and Calendar, for every user.

Environment

SAP Cloud for Customer

Cause

The keytest users do not have the basic authorizations that are present in the tenant. These authorizations are not copied or affected during the impersonation process. 

Resolution

  1. Create a new employee, KEYTEST, with one or two additional authorizations.
  2. Ensure the new user has the following basic Work Centers and Views:
  • CC_COMMON - Common Authorizations.
  • CC_COMMONEMPLOYEESELFSERVICE - Common Authorizations for Employees.
  • CC_COMMONPERSONALWORK - Common Authorizations for Users.

Keywords

keytest, access rights, impersonation, production environment, work centers, authorizations, common authorizations, employee self-service, personal work, SAP Cloud for Customer, C4C, missing access, login issues, user impersonation. , KBA , LOD-LE-RC-GEN-XCR , General Cross Topics , How To

Product

SAP Cloud for Customer core applications all versions