SAP Knowledge Base Article - Preview

3613143 - Text with Ariel font cannot be changed to bold in email campaigns

Symptom

  • In the email campaign editor, Arial text marked as bold is appearing as normal text, not reflecting the bold formatting.
  • Text within campaigns fails to show in bold despite appearing correctly in Emarsys.
  • Bold text is not displaying correctly in test emails sent out from the campaign.
  • Formatting issues prevent campaigns from achieving the desired visual presentation.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys 1.0

Keywords

Email campaign editor, Recommended font-weight, Arial font issue, Display problem , KBA , CEC-EMA-EM , Email , Problem

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