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3613155 - Error "Either the remote CMC cannot be reached or the logon credentials are incorrect INS00013" while updating or installing SAP BI Platform 2025 patch 100 on Linux

Symptom

  • Install/Upgrade to SAP BI Platform 2025 Patch 100 on Linux fails with error:
    • Error message: "Either the remote CMC cannot be reached or the logon credentials are incorrect"


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Environment

  • SAP BusinessObjects Business Intelligence Platform 2025 Patch 100
  • Linux

Product

SAP BusinessObjects Business Intelligence platform 2025

Keywords

sap bi platform 2025, patch 100, upgrade error, remote cmc, logon credentials, cms connection, installation, update, upgrade, error message, troubleshooting, resolution steps, Either the remote CMC cannot be reached or the logon credentials are incorrect, INS00013 , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Known Error

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