SAP Knowledge Base Article - Public

3613208 - A change in work schedule does not alter existing entries

Symptom

You make alterations to an employee's work schedule and notice that existing time event pairs are not re-evaluated taking the new schedule into account

Environment

  • Time Tracking

Reproducing the Issue

  1. Enter 2 time events in the timesheet UI, creating a timesheet entry
  2. Adjust the work schedule for the employee so that they should be with or without a +1day indicator depending on night shift bandwidth
  3. Refreshing the timesheet does not make this change

Cause

Expected behaviour

Resolution

A timesheet recalculation does not re-evaluate pairings. This needs to be corrected manually

  1. Go to affected entries and clear time events
  2. Refresh browser and verify time sheet entry is removed
  3. Recreate time events
  4. Time sheet entry now follows the new work schedule logic

Keywords

external time data, pairing, CICO , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , Problem

Product

SAP SuccessFactors Time Tracking all versions