SAP Knowledge Base Article - Preview

3613225 - How to troubleshoot composable storefront unresponsive

Symptom

Composable storefront is unresponsive during navigation without any logs on back end indicating the cause. Eventually the browser tab breaks with a message similar to: 

  • If accessing through Google Chrome - Page unresponsive: You can wait for it to become responsive or exit the page

  • If accessing through Firefox - A web page is slowing down your browser. What would you like to do?


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Environment

SAP Commerce Cloud
SAP Commerce Cloud, composable storefront

Product

SAP Commerce Cloud all versions ; SAP Commerce Cloud, composable storefront all versions

Keywords

Composable Storefront, Spartacus, loop, memory leak, CPU spike, recursive, unresponsive, ccv2, cloud, hybris , KBA , CEC-SPA , SAP Commerce Cloud Spartacus , Problem

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