Symptom
When creating a sales order from sales quote, unable to get the Net price in sales order, it's empty.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales Work center.
- Go to Sales quote Work center view.
- Open a sales quote which the pricing field is maintained.
- Go to Sales documents type.
- Create a sales order.
- Open the new sales order.
- Go to Products tab.
- The net price field is empty.
Cause
The maintenance mode of initial standard document type OR is Internal & External. The internal price works only for sales orders which have document types with maintenance mode 'Internal'.
Resolution
- Go to Business Configuration Work Center.
- Overall work center view.
- Go to fine-tuning activity Sales order.
- Go to Maintain Document type.
- Add a new document type with the internal maintenance mode.
See Also
Keywords
Sales Quote, Sales Order, Net Price, Net Value, Pricing failed, internal, Internal & External, Fetch Price Details. , KBA , LOD-LE-CQP-CO , Lean Sales Orders , Problem
Product
SAP Cloud for Customer core applications all versions
SAP Knowledge Base Article - Public