SAP Knowledge Base Article - Public

3613248 - Behavior of LeanIX in case of error 500

Symptom

Sometimes you may encounter a connection issue, or other errors during a synchronization. How behaves LeanIX in such cases?

Resolution

You will see in the logs the error message provided by Signavio. Please create a ticket for Signavio giving the error message. LeanIX will try to synchronize two times in case of an error 500. 

Keywords

LeanIX, spm, Process Manager, synchronization, synch, integration , KBA , BPI-SIG-PM-DIC , Dictionary for SAP Signavio Process Manager , Problem

Product

SAP Signavio Process Manager all versions