Symptom
Sometimes you may encounter a connection issue, or other errors during a synchronization. How behaves LeanIX in such cases?
Resolution
You will see in the logs the error message provided by Signavio. Please create a ticket for Signavio giving the error message. LeanIX will try to synchronize two times in case of an error 500.
Keywords
LeanIX, spm, Process Manager, synchronization, synch, integration , KBA , BPI-SIG-PM-DIC , Dictionary for SAP Signavio Process Manager , Problem
Product
SAP Signavio Process Manager all versions
SAP Knowledge Base Article - Public