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3613254 - ASE upgrade task SETUP_BALDR fails with error "Please set up saptools first on site ***" - SAP ASE for Business Suite

Symptom

  • Installation or update of BALDR  fails  with error:

Info: saphostcontrol: Executing LiveDatabaseUpdate
Error: sapdbctrl: Please set up saptools first on site site1.
Error: saphostcontrol: LiveDatabaseUpdate failed (sapdbctrl exit code = 1)

  • The error is during runtime or SAP ASE upgrade while running below commands respectively:

saphostctrl -function SetDatabaseProperty -dbname <SID> -dbtype syb SETUP_LIST_METRICS=saptools

saphostctrl -function LiveDatabaseUpdate -dbname <database> -dbtype syb -updatemethod Execute -updateoption TASK=SETUP_BALDR -updateoption DROP_LOCATION="/<path>/<to>/<software>" UPDATE_FORCE=1 

  • Host agent level =3 trace shows "Did not find row 0 in result set 0 " when try to run the "select 1 from master..sysobjects where name = 'sap_hadr_send_trace'"


    [PID 1237] executeQuery:  select 1 from master..sysobjects where name = 'sap_hadr_send_trace'
    [PID 1237] executeQuery:  --- End of Query ---
    [PID 1237] fetchRowResult:  --- Start of Results ---
    [PID 1237] fetchRowResult:                                  
    [PID 1237] fetchRowResult:  --------------------------------
    [PID 1237] fetchRowResult:  --- End of Results ---
    [PID 1237] fetchRowResult:  finished fetching with RC=CS_END_DATA
    [PID 1237] ERROR AT sybOpenClient.cpp:resultAt:3321 TIME: 2025 May 22 02:35:24 DESCRIPTION: Did not find row 0 in result set 0 LAST OS-ERROR: (0) : Success
    [PID 1237] ERROR AT sybServer.cpp:setupListMetrics:37163 TIME: 2025 May 22 02:35:24 DESCRIPTION: Please setup saptools first on site site1 LAST OS-ERROR: (0) : Success


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP NetWeaver

Keywords

BALDR, saphostctrl, upgrade, SETUP_BALDR, 3702, "error 3702", "SETUP_LIST_METRICS=saptools"  , KBA , BC-SYB-REP-SAP , Replication with SAP Suite / SAP BW , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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