Symptom
- Installation or update of BALDR fails with error:
Info: saphostcontrol: Executing LiveDatabaseUpdate
Error: sapdbctrl: Please set up saptools first on site site1.
Error: saphostcontrol: LiveDatabaseUpdate failed (sapdbctrl exit code = 1)
- The error is during runtime or SAP ASE upgrade while running below commands respectively:
saphostctrl -function SetDatabaseProperty -dbname <SID> -dbtype syb SETUP_LIST_METRICS=saptools
saphostctrl -function LiveDatabaseUpdate -dbname <database> -dbtype syb -updatemethod Execute -updateoption TASK=SETUP_BALDR -updateoption DROP_LOCATION="/<path>/<to>/<software>" UPDATE_FORCE=1
- Host agent level =3 trace shows "Did not find row 0 in result set 0 " when try to run the "select 1 from master..sysobjects where name = 'sap_hadr_send_trace'"
[PID 1237] executeQuery: select 1 from master..sysobjects where name = 'sap_hadr_send_trace'
[PID 1237] executeQuery: --- End of Query ---
[PID 1237] fetchRowResult: --- Start of Results ---
[PID 1237] fetchRowResult:
[PID 1237] fetchRowResult: --------------------------------
[PID 1237] fetchRowResult: --- End of Results ---
[PID 1237] fetchRowResult: finished fetching with RC=CS_END_DATA
[PID 1237] ERROR AT sybOpenClient.cpp:resultAt:3321 TIME: 2025 May 22 02:35:24 DESCRIPTION: Did not find row 0 in result set 0 LAST OS-ERROR: (0) : Success
[PID 1237] ERROR AT sybServer.cpp:setupListMetrics:37163 TIME: 2025 May 22 02:35:24 DESCRIPTION: Please setup saptools first on site site1 LAST OS-ERROR: (0) : Success
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Environment
- SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
- SAP NetWeaver
Keywords
BALDR, saphostctrl, upgrade, SETUP_BALDR, 3702, "error 3702", "SETUP_LIST_METRICS=saptools" , KBA , BC-SYB-REP-SAP , Replication with SAP Suite / SAP BW , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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