SAP Knowledge Base Article - Public

3613279 - Onboarding Dashboard Filters on location, department, division, legal entity, business unit are not working even the correct values sent from RCM

Symptom

  • Correct values are sent from RCM to job info >>  location, department, division, legal entity, business unit.
  • However, Onboarding Dashboard Filters on those fields do not work until the first step is completed.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. initiate onboarding from RCM
  2. Correct values sent from RCM to job info >>  Location, division, department and so on. 
  3. go to onboarding dashboard and filter with Location, division, department, the candidate is not listed
  4. complete the first step, like New hire data review
  5. the filter on those fields works as expected

Cause

This is a Known Issue.

Resolution

Product Engineering is investigating a solution.

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See Also

Keywords

KI2505, OBX-39035, filter, dashboard, 
, KBA , LOD-SF-OBX-DBD , Dashboard , Known Error

Product

SAP SuccessFactors Onboarding 2505