Symptom
- The SAP SuccessFactors mobile app is unable to connect to the SAP SuccessFactors system.
- Users who are already logged in are not facing any issues; however, once they log out, they encounter the same problem.
- This issue affects all new users and those who have logged out of the SAP SuccessFactors mobile app.
- They are getting error: "Service is unavailable, we apologize for the inconvenience. We are actively working to resolve the issue, please try again soon".
Read more...
Environment
SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors HCM Suite all versions
Keywords
SAP SuccessFactors, Mobile App, Login Issue, Unable to Connect, Update App, Version 15.0.2, QR code, Personal Activation Code, Email Activation. , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.