SAP Knowledge Base Article - Public

3613568 - Error when saving job application resulting with fields blanked out after saving in Latest Applicant Workbench - Recruiting Management

Symptom

In Latest Applicant Workbench, following application error message is encountered when saving the Job Application after filling out all the required fields. Also, the filled required fields are blanked out after clicking on "Save". 

internalMessage=Failed to PATCH "Application Information" update.
errorMessage=Bad request
name=Error
code=BadRequest

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting
  2. Select any Job application
  3. Click on Application Information > Edit
  4. Fill out all the required fields
  5. Click Save
  6. Error message will appear.
 
 

Resolution

The code fix is planned to be delivered as the following:

  • Jun 17th - Preview environments
  • Jun 19th - Production environments

If by any chance this date does not confirm, we will update the KBA accordingly.

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Keywords

error, Application Information, required fields, blank, BadRequest, internalMessage, PATCH, update, Bad, request, RCM, Recruiting , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions