SAP Knowledge Base Article - Public

3613686 - Unable to Retrieve Directed Relationships Data of Accounts via API

Symptom

Unable to Retrieve Directed Relationships Data of Accounts via API

Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Reproducing the Issue

  1. Error thrown when performing a GET call in POSTMAN as follows:
    https://<tenanturl>/sap/c4c/api/v1/account-service/accounts/relationships?directedRelationshipRole eq "rolecode" 

Resolution

Perform the GET call as follows:
https://<tenanturl>/sap/c4c/api/v1/account-service/accounts?$filter=(lifeCycleStatus%20ne%20'DELETED')%20and%20(relationships/directedRelationshipRole%20eq%20'rolecode') 

Keywords

Directed Relationships, api, account, postman , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0